One number to call our office or report an outage: 1-800-432-2285
Pay by Telephone: 1-877-853-6517
The automatic payment plan is a convenient way to pay your monthly electric bill. You'll write fewer checks each month, you'll save on postage and your bill will be paid on time. Each month you'll receive a statement indicating the amount that will be withdrawn from your bank account.
To enroll, login through SmartHub or complete the Automatic Payment Form (fillable PDF) and return it to our office.
To make your monthly payment using a VISA, MasterCard or Discover, login through SmartHub or contact the office at 1-800-432-2285.
MiEnergy has a drop box area at both its Iowa and Minnesota locations.
All calls made to our office to make a payment will be transferred to a secure payment site to use an automated voice response system. The secured payment phone line is designed to protect consumers and their financial information.
You may still call the office to discuss your account. However, you will be transferred to the secure payment interactive voice response system to make a payment.
How to pay using the new phone system:
1. Have your account number ready.
2. Call 1-877-853-6517.
3. Follow the prompts and you'll hear the following options:
Press 1: Get your balance.
Press 2: Make a payment.
Press 3: Create/change your PIN.**Required only if paying by check.
Press 4: Change phone number.
Press 9: To repeat menu.
SmartHub provides members with 24/7 online access to their electric accounts.
Login to SmartHub:
For more information, view a list of SmartHub FAQ
To create a login, visit the SmartHub site.